TESS [TESS Law] is a limited company identified by company registration number 9372001, operating from its registered office located in Lancashire, England, FY8 2NR. TESS came into existence in January 2015 and has had uninterrupted service since then.
In January 2015, TESS Law fulfilled an ever-increasing role of providing low cost, effective services to consumers who had a need to challenge timeshare resorts, with a view of obtaining a contractual termination, from what many perceived to be an onerous contract.
TESS Law assists many clients who need fairly priced options, controlled by ethical principles and by experts who are not encumbered by relationships with resorts and sellers of timeshares.
TESS was created by a “not for profit” organisation and commits to operating in accordance with the ethical principles.
The not for profit was the Timeshare Association and is now controlled by Mrs Sofia Mazzola and Mr Trippier and both have input regarding TESS Law. Mr David Cox (a director of TESS) governed the Timeshare Association between May 2004 and April 2016.
TESS is consumer-driven and does not employ anyone who has been involved with the selling or management of any timeshare resort. Maintaining its independence and employing only those who are committed, TESS firmly believes those assisting in timeshare legal matters should not be “those who sold the contracts in the first place” and deplores the gamekeeper/poacher style services.
Many services are on offer, all of which involve some type of investigation, pre-litigation consideration, pre-ligation engagement correspondence with resorts, as well as working with regulated firms, so as to deliver strong and winnable compensation cases.
Large client lists are maintained, which now total over 2,500 people, all of whom seek or have sought to either terminate what they perceive as an onerous contract or claim compensation. To date, TESS is delivering or assisting in over a 1,000 compensations claims and in a variety of legal arenas. The claims seek to have returned to its clients over £10 million in damages.
The Financial Claims Departments
These claims are reserved to Mr Cox who collates and prepares many hundreds of claims against financial institutions in the UK and compensation claims in Spain. These activities are now regulated by the Finacial Conduct Authority. Since becoming regulated TESS have applied to regulations and whilst that process is underway temporary permission has been granted.
The department is known for handling difficult cases, whereby the Limitation Act of 1980 has to be overcome. Such cases require considerable indulgence and consideration, so as to correctly establish if liability exists.
Support Service Department
This is the main thrust of the services which TESS provides, and clients are in safe hands. When contesting resort contracts, some will ignore reality by trying to override the legal processes. Demands often supported by dubious demands. Despite this being (in some cases) an unlawful practice, it can contravene your statutory rights, thus we assist you to assert and reassert your rights.
When a termination has been complete, TESS will answer any questions you might have and will continue to deliver advice in line with her aftercare plans.
Once the termination letters have been dispatched, TESS will maintain your records into the future and until her clients have secured an exit.
Finance Department and Office Management
All companies and corporate structures need a steady hand on the “tiller” and this role is fulfilled by Mr David Parry, our external accountant, who ensures budgets are maintained, money is retained and any and all payments to others are distributed fairly, on time and in accordance with their terms and conditions.
This department takes instructions, appoints lawyers and tasks them to carry out topical research on a certain issue which consumers complain of. These tasks can and do take many months to complete and when complete, a report is compiled, served on the directors who then disseminate the information in booklet form to the complaining consumer. The reports are also supplied to others for comment which provides a foundation for the many contentious matters.
Last modified: 7th July 2020